The second-hand marketplace Users Express Frustration Over Sizing Modifications
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
This online marketplace has revised its size classifications for women's and children's clothes without notifying all users about the change.
Online Platforms Response
Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category than originally posted as a result of the reclassification.
The company said the revised method more closely matches comparable marketplaces.
They have suggested members to check their listings and manually change the size when needed, which has left users frustrated.
Measurement Approach Updates
Earlier, the measurements included one number and one letter, for instance S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was previously a 12 but is now a UK 16-18.
Shopper Accounts
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Manual Updates
Another shopper, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she explained.
Marketplace Information
The app has more than 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, Vinted reversed a change regarding delivery choices following member complaints.
